Leading People Who Know More Than You
Why Managing Expertise Requires Confidence, Clarity and Restraint One of the most important transitions in leadership occurs when a manager begins leading people who know more than they do. This is common in specialised organisations. A CIO may lead experts in public markets, private markets, risk, operations, technology, legal matters and organisational governance. A senior executive may be accountable for decisions that depend on knowledge built over decades by people from very different professional backgrounds. No leader can be the deepest expert in every field. Nor should that be the expectation. The leader’s role is not to dominate expertise, but to foster an environment where expertise is respected, trusted, challenged, and aligned with institutional objectives. This requires confidence, clarity, and restraint. The Leader Does Not Need to Know the Most Many leaders reach senior positions because they were once highly effective individual contributors. They knew the subject. They...